State Farm® Insurance Agent Jennifer Herren
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Krystal Cogdill
June 24, 2025
5
out of
5
rating by Krystal Cogdill
"Sarah, you were an amazing and great help to us!"
We responded:
"Thank you so much! We're so glad Sarah was able to help. We appreciate you taking the time to leave a review and are always here when you need us."
Samantha Gonzales
June 24, 2025
5
out of
5
rating by Samantha Gonzales
"Elizabeth and the rest of the team were quick to help me set up my new account. Elizabeth was willing to do most our communication via text which helps a lot with my busy schedule. Thank you ladies! You guys are awesome."
We responded:
"Thank you so much for your kind words! We're so glad Elizabeth and the rest of the team could make things easy and work with your schedule. We're always here when you need us!"
Thabiti Yahya
June 23, 2025
5
out of
5
rating by Thabiti Yahya
"I was looking for a better and less expensive car insurance policy than my current one. After going online, I was contacted by April with State Farms. She asked me a few questions and began to search policy options based on what coverage I was seeking. She not only found a policy that was less than I currently had, but she also was able to give me Renter's Insurance as well. ATTA GIRL!!! THANK YOU APRIL. EXCELLENT CUSTOMER SERVICE. YOU SHOULD GET A RAISE!!! (You think?)."
We responded:
"Thank you so much for taking the time to leave us such a positive review on Google! We are thrilled to hear about your experience with April and how she was able to assist you in finding a better and more affordable car insurance policy."
Paige LaJaunie
June 23, 2025
5
out of
5
rating by Paige LaJaunie
"10/10. So helpful, kind & knowledgeable!"
We responded:
"Thank you so much for your kind words! If there's anything else we can help you with, don't hesitate to reach out."
Teresa Deist
June 17, 2025
5
out of
5
rating by Teresa Deist
"Elizabeth was so helpful and friendly!!"
We responded:
"Thank you so much for your kind words! We're so glad to hear that Elizabeth was helpful and friendly. If there's anything else we can help you with, don't hesitate to reach out. "
Juani Tabares
June 16, 2025
5
out of
5
rating by Juani Tabares
"This is the best auto insurance that I have had. They are people originated to help you in anyway they can. If u need insurance go/call to State Farm Jennifer Herren in Burleson ask for Amber."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Randee Lewis
June 13, 2025
5
out of
5
rating by Randee Lewis
"Recently was on a virtual call with Sylissa and she explained everything simple and easy to understand. The team here is on top of things and easy to get in touch with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sarah Mckeever
June 4, 2025
5
out of
5
rating by Sarah Mckeever
"Amber was the most caring and wonderful sales agent that could have possibly help me she was quick efficient and knew her stuff I will definitely be referring people to her"
We responded:
"Thank you for your thoughtful review! We're so happy to hear that Amber provided such caring and efficient service. We appreciate your referrals and are so glad you had a great experience with our team!"
Matt Loomis
June 4, 2025
5
out of
5
rating by Matt Loomis
"Outstanding service and performance to have Stephanie support me on becoming apart of the team. Amazing at her career and knowing how to connect with the person shes assisting."
We responded:
"Thank you so much for your kind words! We're so glad to hear that Stephanie was able to provide such great support and service. We appreciate you taking the time to share your experience and we're here if you need anything else. "
Danny Roe
June 4, 2025
5
out of
5
rating by Danny Roe
"Everyone is so friendly and they will work with you in order to find the insurance that is for you. And thank you Elizabeth for all your help in finding what we needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jessica N
May 30, 2025
5
out of
5
rating by Jessica N
"Jennifer was amazing to work with and made the transition to State Farm so easy. From the first phone call, their team was professional and knowledgeable. She was able to match the coverage we had for a cheaper rate. Jennifer walked me through the coverage that we would have and made the entire process go smoothly. Their customer service is outstanding and I would highly recommend them to anyone looking for a trustworthy insurance company! Our family was also welcomed with a warm cookie delivery from Tiff's Treats."
We responded:
"Thank you so much for your thoughtful review! We're so glad we made the transition to State Farm such a smooth experience. Providing clear, helpful service and coverage that fits your needs is what we're all about and we're thrilled to have you with us. And we love that your family enjoyed the warm cookie welcome from Tiff's Treats! We're here whenever you need us. "
Victor Lira
May 30, 2025
5
out of
5
rating by Victor Lira
"Sylissa was great when I talked to her. She made sure we went through everything. I felt like I was well taken care of. Definitely recommend more stars if I could!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sylissa took great care of you and made the experience a smooth one. We truly appreciate your recommendation and we'll take those extra stars any day! If you ever need anything else, don't hesitate to reach out."
Jennifer Hynes
May 30, 2025
5
out of
5
rating by Jennifer Hynes
"Great Customer Service!!"
We responded:
"Thank you for your kind words! We're so glad you had a great experience with our team. Providing excellent customer service is what we're all about. Let us know if there's anything else we can help you with!"
Terry Billhorn
May 28, 2025
5
out of
5
rating by Terry Billhorn
"Great people."
We responded:
"Thank you for your review! We truly appreciate your kind words. It means a lot to know you've had a positive experience with our team. If there's everything anything we can assist you with, don't hesitate to reach out!"
Jason Stafford
May 28, 2025
5
out of
5
rating by Jason Stafford
"Sylissa did a good job explaining everything."
We responded:
"Thank you for your review! We're so glad to hear Sylissa was able to clearly explain everything and provide a great experience. If you ever have more questions or need assistance with your insurance, we're always here to help!"
M W
May 27, 2025
5
out of
5
rating by M W
"I called Jennifer Herren State Farm and spoke with Kelsie regarding certain modifications to my existing auto policy. Kelsie was attentive to my needs and made the necessary adjustments. Through Kelsie's diligence, she was able to identify and rectify a small billing error that occurred the previous month. A huge thank you to Kelsie and the folks at Jennifer Herren State Farm for their outstanding customer service."
We responded:
"Thank you for your thoughtful review! We're so glad to hear Kelsie was able to assist you and ensure everything was taken care of. We truly appreciate your kind words and are always here to help with anything you need. "
Aleida Alexander
May 22, 2025
5
out of
5
rating by Aleida Alexander
"Elizabeth assistance was that of knowledge, experience and professionalism. I highly recommend her and this Agency. Jennifer Herren’s State Farm Agency in Burleson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Garrett Hughes
May 21, 2025
5
out of
5
rating by Garrett Hughes
"My experience with hailey was exceptional. She was super polite and helpful with explaining what coverage and savings fit my needs. She also helped with the cancellation of my current auto policy. It was simple from start to finish, 11/10 experience."
We responded:
"Thank you for kind words! We're so glad to hear Hailey was able to make the process easy and help you find the right coverage. We appreciate your trust in us and are always here if you need anything in the future."
Timothy Wedding
May 21, 2025
5
out of
5
rating by Timothy Wedding
"Both representatives I’ve met have been amazing at their job and very friendly, they also sent a hand written letter to me with information and a greeting! I very highly recommend State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
alfred alex
May 21, 2025
5
out of
5
rating by alfred alex
"Was definitely taken great care of and my agent Stephanie made sure to find a policy that worked for me. Showed great patience and concern regarding that I was a completely satisfied. Thank you Stephanie and I feel confident that I made the best decision switching over!"
We responded:
"Thank you for your kind words! We're so glad Stephanie was able to help you find the right policy and make you feel confident in your decision to switch. We appreciate your trust and are always here if you need anything!"
Shealen Reno
May 20, 2025
5
out of
5
rating by Shealen Reno
"Super happy with the custom service. Elizabeth helped me out a lot!"
We responded:
"Thank you for your review! We're so glad to hear Elizabeth was able to help and that you had a great experience. We're always here if you need anything in the future!"
Debbie B
May 20, 2025
5
out of
5
rating by Debbie B
"What a great Experience having with Hailey and Salessa (hope I spelled his right) help with my new policy. Wonderful Customer Service. Thank you Sate Farm!"
We responded:
"Thank you for your kind words! We're so glad to hear you had a great experience with Hailey and Sylissa. We appreciate the opportunity to help with your new policy and are always here if you need anything in the future!"
ANTIONETTE B
May 15, 2025
5
out of
5
rating by ANTIONETTE B
"Every time I had an encounter with Jennifer Herren’s office everyone has been amazing. I had the pleasure of working with Amber with my last 2 encounters and she was absolutely patient and kind. Amber and team thank you so much for all of your help!"
We responded:
"Thank you for your thoughtful review! We're so glad to hear you've had such positive experiences with our team. Amber will be thrilled to know her patience and kindness made a difference. We're always here to help so please don't hesitate to reach out whenever you need us!"
teresa bryant
May 13, 2025
5
out of
5
rating by teresa bryant
"Great customer service. Allie went above and beyond to help me get the coverage I needed and discounts. Definitely will recommend to friends and family."
We responded:
"Teresa, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jennifer"
Vanessa Holyfield
May 8, 2025
5
out of
5
rating by Vanessa Holyfield
"The meeting this morning was so informative. Thanks for explaining the auto and the home owners policy."
We responded:
"Thank you for your feedback! We're so glad to hear the meeting was informative and that we could help explain your auto and homeowners policies. If you ever have more questions or need anything else, we're always here to help!"