State Farm® Insurance Agent Jennifer Herren
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
T C
October 10, 2026
5
out of
5
rating by T C
"Sarah was extremely patient with me wanting to split my payment into two transactions. I greatly appreciated her professionalism and getting all of my concerns done. She is definitely an asset representing State Farm."
We responded:
"Thank you for your kind words! We're so glad that Sarah was able to help you. We appreciate your support and are always here if you need anything. "
BOAR KING
October 8, 2026
5
out of
5
rating by BOAR KING
"Sarah was amazing! She assisted me in every aspect. Y'all NEED to keep her on... y'all should probably give her a raise. SERIOUSLY!!!"
We responded:
"Thank you so much for your kind words! We're so glad that Sarah was able to get you all taken care of. We appreciate your support and are always here if you need anything. "
Velma Polk
October 7, 2026
5
out of
5
rating by Velma Polk
"Your phone representative was very knowledgeable, friendly and helpful with my needs. Thanks again."
We responded:
"Thank you so much for this! We're so glad were able to get you taken care of. We appreciate your support and are always here if you need anything. "
Susan Buck
October 7, 2026
5
out of
5
rating by Susan Buck
"Very helpful very friendly get professional. She was great."
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
Sandra Jimenez
October 7, 2026
5
out of
5
rating by Sandra Jimenez
"Elizabeth was super patient in helping me customize my coverage to exactly my needs. I wanted the “Goldilocks” plan! She helped me walk through all the options and prices until it was “just right”. I highly recommend recommend her for insurance needs."
We responded:
"Thank you so much for this! We're so glad that Elizabeth was able to help you with your insurance coverage. We appreciate your support and are always here if you need anything. "
Mike Lenoir
October 6, 2026
5
out of
5
rating by Mike Lenoir
"Sarah did an amazing job at getting us up and running!!! Unfortunately my old ears heard Tara and not Sarah so thats on me girl you did great!!"
We responded:
"Thank you so much for this! We're so glad that Sarah was able to get you all taken care of. We appreciate your support and are always here if you need anything. "
Stacie Hale
October 1, 2026
5
out of
5
rating by Stacie Hale
"Love y'all so much"
We responded:
"Thank you so much for this! We appreciate your support and are always here if you need anything. "
Katrina M
September 30, 2026
5
out of
5
rating by Katrina M
"Karina is amazing! She is so kind and truly does her best to take care of you! She is such a pleasure to work with! I'm super grateful to have met her! 💜"
We responded:
"Thank you so much for your kind words about Karina! We're so glad that she was able to get you all taken care of. We appreciate your support and are always here if you need anything. "
Cynthia Wesala
September 29, 2026
5
out of
5
rating by Cynthia Wesala
"Sarah is always very pleasant and extremely helpful in every way she can be really is a great asset for State Farm"
We responded:
"Thank you for your kind words! We're so glad that Sarah was able to get you taken care of. We appreciate your support and are always here if you need anything. "
ivan mata
September 26, 2026
5
out of
5
rating by ivan mata
"Specially thanks to Taylor Arvidson, she helped get auto and homeowner bundle at an amazing price and coverages!!! She is a phenomenal agent to work with"
We responded:
"Thank you so much for this! We're so glad that Taylor was able to get you all taken care of. We appreciate your support and are always here if you need anything. "
Paul Echols
September 26, 2026
5
out of
5
rating by Paul Echols
"Jennifer Herren, insurance guide extraordinaire🤠---- processed every detail seamlessly🤠----SaveMoney call Jennifer Herren."
We responded:
"Thank you so much for this! We appreciate your support and are always here if you need anything. "
Jesus Ramirez
September 22, 2026
5
out of
5
rating by Jesus Ramirez
"Karina was great!"
We responded:
"Thank you for your 5-star review! We appreciate your support and are always here if you need anything. "
Beverly Dobbins
September 22, 2026
5
out of
5
rating by Beverly Dobbins
"Very helpful and friendly. We are very pleased with the quote and service we received from Marie."
We responded:
"Thank you so much for your kind words! We're so glad that Marie was able to get you all taken care of. We appreciate your support and are always here if you need anything. "
Karen Greenway
September 21, 2026
5
out of
5
rating by Karen Greenway
"Elizabeth was great. She worked with me and get the price that I wanted explained everything very well. I do recommend State Farm in Godley"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
Deborah Calzaretta
September 18, 2026
5
out of
5
rating by Deborah Calzaretta
"Elizabeth was very pleasant and helpful. Enjoyed working with her and would recommend."
We responded:
"Thank you so much for this! We're so glad that Elizabeth was able to help you. We appreciate your support and are always here if you need anything. "
NRX Motorsports
September 16, 2026
5
out of
5
rating by NRX Motorsports
"I had a great experience working with Teresa on an auto insurance quote through State Farm. She was so friendly, helpful, and easy to work with. Even though she wasn’t able to beat my current rate, I really appreciated her taking the time to check everything out and help me with my options. I would definitely recommend Teresa!"
We responded:
"Thank you so much for this! We appreciate your kind words and are here in the future if you need anything. "
Kenny Oneill
September 8, 2026
5
out of
5
rating by Kenny Oneill
"Wonderful experience!!"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
Phil Morgan
September 3, 2026
5
out of
5
rating by Phil Morgan
"Great service, very very knowledgeable! Appreciate the extra time she took answering questions !"
We responded:
"Thank you for your thoughtful review! We're so glad to hear you had a great experience with. We appreciate your kind words and are always here if you have any questions or need assistance in the future!"
Jason Brown
August 27, 2026
1
out of
5
rating by Jason Brown
"Set up my insurance options but was told they were going to change my plan against my wishes if I did not sign a decline of uninsured driver coverage. If I said LIABILITY ONLY, why the hell would I want to get covered for an uninsured driver… also made payments monthly and every month they keep adding late fees that should not be on my account. Made 2 payments this month when I told them to bundle it into one and had auto pay set up but they scheduled it after the fees would be added. Accidental or stupidity at its finest, I don’t know."
We responded:
"We’re sorry to hear that you were frustrated with your experience, but we do want to clarify a few items in your review.
In Texas, insurance companies are required to offer Uninsured/Underinsured Motorist coverage, even when a customer chooses liability-only coverage. If you do not want that coverage, Texas requires that it be declined in writing. Without a signed rejection, we cannot simply remove the coverage based on a verbal request. This is a state requirement, not something our office created or added against your wishes.
Regarding billing, due dates, automatic payment dates, and applicable late fees are established through the billing system and are not fees our individual agency chooses to add. Like many other monthly services, including utilities and cell phone providers, payments received after the required due date may result in additional fees. Setting up AutoPay also does not remove charges that have already been assessed or change amounts that were previously due.
Our office is always happy to explain coverage requirements, billing dates, or help make changes when they are allowed. However, we are required to follow Texas insurance regulations and the billing requirements associated with the policy."
Christina Patton
August 26, 2026
5
out of
5
rating by Christina Patton
"Teresa was wonderful to work with! She was very helpful throughout the process of getting quotes for both my home and auto insurance. She took the time to answer my questions, explain everything clearly, and made the whole process easy and stress-free. I really appreciate her time and help and would definitely recommend working with Teresa!"
We responded:
"Thank you for your kind words! We are so happy that Teresa was able to get your home and auto insurance taken care of. We appreciate your support and are always here if you need anything. "
Valerie Martinez
August 24, 2026
5
out of
5
rating by Valerie Martinez
"Great help. Process went fast"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything. "
Hoavan Nguyen
August 22, 2026
5
out of
5
rating by Hoavan Nguyen
"Karina was absolutely wonderful to work with! She was so helpful throughout the whole process and really took the time to help me find good quotes for both my auto and homeowners insurance. Even when we ran into some issues during the process, she was always so kind, patient, and willing to do her best to help me figure everything out. I really appreciate all the time and effort she put into helping me. She was super sweet and made the whole experience so much easier. Highly recommend working with Karina! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for this! We're so happy to hear about the wonderful experience you had with Karina. We appreciate your support and are always here if you need anything. "
Dwayne Davis
August 21, 2026
5
out of
5
rating by Dwayne Davis
"Everyone was very professional and helpful"
We responded:
"Thank you for your kind words! We appreciate your support and are always here if you need anything."
Navarious
August 19, 2026
5
out of
5
rating by Navarious
"She very people friendly I would definitely go through her again for me personally it was a 5 star experience!"
We responded:
"We love hearing this! Thank you so much for the kind words and the 5-stars. We're so glad you had a great experience. We appreciate your support and are always here if you need anything. "
Mindi Jayroe
August 19, 2026
5
out of
5
rating by Mindi Jayroe
"Teresa Thomas was amazing. She walked me through everything and every question with so much knowledge and patience. She was confident in her knowledge as well. Took her time to find what works best for my family. We found a policy way cheaper than what we was currently paying and better coverage. Overall amazing and very happy. We are now with State Farm."
We responded:
"Welcome to State Farm! We're so glad Teresa could walk you through everything and find the perfect coverage for your family at a better price. We appreciate your support and are always here if you need anything. "