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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

NikkNikk78 “NikkNikk78”

March 9, 2023

5  out of  5 rating by NikkNikk78 “NikkNikk78”
"Amazing company, April is seriously a doll and a joy to work with! She literally gave me options that I never realized that I had available to me! Definitely A1 customer service. I am forever grateful."

Marisol Ayala Aponte

March 9, 2023

5  out of  5 rating by Marisol Ayala Aponte
"(Translated by Google) I talked to Mrs. Laura, an excellent worker, she showed a lot of commitment in her job role. I explain in detail everything that occupies. He did it in a short time with dedication and demonstrated knowledge of insurance issues. He showed us options and looked for the best one. I want to thank you for your patience, experience and respect. Hard worker like her is worth recommending to my relatives to join the state farms family. Thank you, have a great afternoon. (Original) Hable con la señora Laura, una excelente trabajadora, demostro mucho empeño en su roll de trabajo. Me explico a detalle todo lo que ocupe. Lo hizo en poco tiempo con dedicadeza y demostro saber los temas de aseguranza. Nos mostro opciones y nos busco la mejor. Quiero darle las gracias por su paciencia, experiencia y respeto. Trabajadora como ella vale la pena recomendar a mis familiares para que se unan a la familia state farms. Gracias pasen una excelente tarde."

CNWIsBlessed Woods

March 9, 2023

5  out of  5 rating by CNWIsBlessed Woods
"Laura thanks for following up and taking the time to answer all my questions. Your patience is GREATLY Appreciated!! GREAT SERVICE :-)"

Karen Aguilar

March 6, 2023

5  out of  5 rating by Karen Aguilar
"I got my insurance today.!🎉 Thank you APRIL for all your help and patience during the process you are amazing.!♥️"

Nathan Edgar

February 24, 2023

5  out of  5 rating by Nathan Edgar
"I've been with this office for a couple years now. Luckily I haven't had to file a claim. I was just thinking and realized that Jennifer and her team have been very personable. They have called when something needs updating, sent cards around the holidays, and always respond quickly when I've reached out with questions. Connection is important to me and this office does a great job with that."

Zach Gibson

February 16, 2023

5  out of  5 rating by Zach Gibson
"I talked on the phone with April, she was amazing. She helped me with everything I needed and answered all of my questions. Very pleasant experience (:"

Jessie River

February 14, 2023

5  out of  5 rating by Jessie River
"Elizabeth is very knowledgeable and and answered all my questions, she was a pleasure to work with. She went above and beyond for me and my husband, i would highly recommend her for anyone looking for insurance."

Kathy Starr

February 13, 2023

5  out of  5 rating by Kathy Starr
"April is the best. Goes above and beyond to get you the best coverage and the best price. Thank you so much April 💓 💗 💛"

Janis Thompson

February 13, 2023

5  out of  5 rating by Janis Thompson
"My experience with Elizabeth was the best ever I appreciate her time and her patience"

Abigail Blake

February 9, 2023

5  out of  5 rating by Abigail Blake
"Very thoughtful, professional, and thorough. 10/10 recommend!"

Kimberly Castillo

February 8, 2023

5  out of  5 rating by Kimberly Castillo
"Karina G was excellent in helping me transition from my home and auto carriers to Farmers. She explained everything perfectly, listened to what I wanted and knew exactly what I needed. I am very happy with my policy and highly recommend Jennifer Herrings Farmers group!! World Class Customer Service"

Cammy Brown

February 6, 2023

5  out of  5 rating by Cammy Brown
"It was a pleasure working with April my State Farm, insurance, agent! The quotes they gave me on both car and homeowners insurance were better than I could find anywhere else. She was quick, and a pleasure to work with!"

Bradli Holt

January 20, 2023

5  out of  5 rating by Bradli Holt
"It was such a pleasure working with Elizabeth. She had so much patience and made the process so easy. Elizabeth is very knowledgeable and goes the extra mile to help you to get exactly what you need."

Emilee Martin

January 11, 2023

5  out of  5 rating by Emilee Martin
"Allie was beyond helpful from beginning to end! Not only did she get me the very best rate, but she walked me through every step and made it so easy for me and my crazy work schedule! Beyond grateful!"

Lidia Torres

December 15, 2022

5  out of  5 rating by Lidia Torres
"Elizabeth was very helpful and answered all the questions I had. I'm very thankful for this State Farm..."

Justin blake

December 14, 2022

5  out of  5 rating by Justin blake
"Elizabeth Torres was nice and professional. Highly recommend if you don’t want a typical sales person"

teresa bryant

December 14, 2022

5  out of  5 rating by teresa bryant
"Great customer service. Macey went above and beyond to help me get the coverage I needed and discounts. Definitely will recommend to friends and family."


December 12, 2022

5  out of  5 rating by Irisha
"I called the office in Burleson to get a car insurance quote. They transferred me to Macey. She gave me a detailed explanation about how I will be covered and what I will be paying for. I was given several quotes to suit my needs and budget. Also, she answered my questions regarding homeowners insurance. Macey is knowledgeable and prompt. I ended up getting a car insurance coverage through her. The experience was pleasant and smooth. I’d highly recommend her services."

Rebekah Dolph

December 12, 2022

5  out of  5 rating by Rebekah Dolph
"A big thank you to Macey for all of her help, she went above and beyond for my family. She was very patient and kind. I will be highly recommending her to all of my friends and family. She provided the best customer service I’ve come across in a very long time."

Jasmine Tuloc

December 12, 2022

5  out of  5 rating by Jasmine Tuloc
"I just received a call from a state farm representative by the name of Elizabeth. She was following up with me about starting an account with state farm, she was so nice and personable and funny. i can’t change companies now but i appreciated her."

Alexia Riner

December 12, 2022

5  out of  5 rating by Alexia Riner
"Jennifer and Macey made my transition from Montana to Texas as smooth as possible! Macey set up my plan right away and within minutes, I got the best insurance rate for both my car and my rental! Macey explained everything thoroughly to make sure I understood exactly what I'm paying for and I am thrilled about the plan she set up for me. Both ladies were as sweet as can be and I feel lucky to have found them!"

Djurdja Bukarica

December 9, 2022

5  out of  5 rating by Djurdja Bukarica
"Just signed up, all done over the phone, quick and easy!"

Megan Bush

December 9, 2022

5  out of  5 rating by Megan Bush
"Macey is the best insurance agent in DFW!"

Joe Zamora

December 9, 2022

5  out of  5 rating by Joe Zamora
"As I spoke with Allie about a quote, she was very patient when explaining policies. She took time to make sure I understood all the necessary information. Allie was kind, courteous and professional. No doubt she will go far in her career!"


December 8, 2022

5  out of  5 rating by CHRIS GARCIA
"April helped me so much when I was looking for auto insurance. She got me a great rate and did it all so fast and made it so easy for me. I was very satisfied with her work ethic. She deserves a raise! Thanks so much April !"