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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julissa Puga

July 17, 2025

5  out of  5
rating by Julissa Puga
"Wonderful she got me the lowest rate with additional coverages love that she is just amazing. Every other providers were to much almost at 800.00 but not State Farm"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you found the lowest rate with additional coverages through us. It's fantastic to know that our team could meet your needs while saving you money. We appreciate your trust in State Farm and look forward to assisting you again in the future! "
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Lala Ramirez

July 16, 2025

5  out of  5
rating by Lala Ramirez
"Amazing Customer service, they treat you like family. Im always able to get response from them about any questions or concerns!"
We responded:
"Thank you so much for your kind words! We're all about treating our customers like family and we're so glad that shows. We're always here when you need us so don't hesitate to reach out!"
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Jose Perez

July 15, 2025

5  out of  5
rating by Jose Perez
"Very helpfull"
We responded:
"Thank you for your 5 star review and kind words! We're glad you had a great experience and don't hesitate to reach out if there's ever anything we can help with."
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Kassandra Smith

July 11, 2025

5  out of  5
rating by Kassandra Smith
"I cannot recommend AMBER enough! I was drowning in outrageous insurance premiums—paying around $1,400 every month just for home and auto coverage. I reached out for help, and within no time, they worked their magic and got both policies down to around $500. I was blown away—not just by the savings, but by how smoothly and professionally the whole process went. They were patient, thorough, and truly had my best interest in mind. They explained everything in a way that made sense, found better coverage than I had before, and made the switch effortless. I never imagined I could save nearly $900 a month! If you’re overpaying (and chances are, you are), do yourself a favor and call Amber! This kind of service is rare, and I’m beyond grateful. Total game-changer!"
We responded:
"Thank you so much for this incredible review! We're beyond thrilled to hear how Amber was able to turn things around for you. We're so grateful for your trust and kind words! If you ever need anything else, please don't hesitate to reach out. "
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Eloisa Herrera

July 9, 2025

5  out of  5
rating by Eloisa Herrera
"Stephanie was excellent and made switching to State Farm very easy. Saved on insurance while having my morning coffee! Also had a great onboarding experience with Sylissa. She was so helpful explaining everything about my policy and answering all of my questions about insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kirk W.

July 8, 2025

5  out of  5
rating by Kirk W.
"Jennifer and her staff have gone out of their way to make sure all our claims and insurance needs are met. We have relied on them to keep us informed on latest developments on active claims that we have had to file. Takes a lot of the stress off when you have an active partnership with your agent and their staff. Very appreciated!"
We responded:
"Thank you so much for your kind words and trust in our team! We know how stressful it can be navigating a claim and we're grateful to be able to take some of that off your plate. It means a lot to us that you see our relationship as a true partnership. We're always here when you need us!"
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Hannah Schumacher

July 8, 2025

5  out of  5
rating by Hannah Schumacher
"Amber was very respectful and so helpful! Highly recommended"
We responded:
"Thanks so much for your kind words! We're so glad Amber made your experience a great one. We truly appreciate the recommendation. "
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Grace Griffin

July 7, 2025

5  out of  5
rating by Grace Griffin
"Amber was a wonderful rep! She was very helpful and kin and helped me get a plan that worked with my needs. I highly recommend Amber <3 and congrats on your upcoming wedding!"
We responded:
"Thank you so much for your sweet review! We're so glad Amber was able to help you find the right plan. And we'll definitely pass along the wedding congrats to her. We appreciate your kind words and recommendation more than you know!"
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Kristi Sparkman

July 7, 2025

5  out of  5
rating by Kristi Sparkman
"April takes the time needed to answer questions and to provide information on product details. She makes herself available for apointments and personalizes them to the needs of the individual."
We responded:
"Thank you for sharing your experience! We're so glad to hear April took great care of you. She really goes above and beyond to make sure every appointment feels personal, and every question gets answered. Thank you for trusting our team. We truly appreciate you and are always here if you need anything."
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Brad Johnson

July 3, 2025

5  out of  5
rating by Brad Johnson
"Staff was friendly and took time to get us what we needed. Was a pleasure not feeling like a number while Doing business"
We responded:
"Thank you so much for your kind words! We're so glad to hear you felt taken care of. Our team truly values building real connections with the people we serve. We're always here when you need us, and we appreciate you choosing our office!"
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Brenda Mead

July 2, 2025

5  out of  5
rating by Brenda Mead
"My experience at State Farm Insurance in Burleson, TX is awesome. It is a good location and the employees are courteous, patient and helpful. They are knowledgeable of their job about the insurance and policies. They do all they can to help you get discounts and incentives. They care about you and respect you. They always call you to check up on you to see how the insurance policies are working for you and just in general to see how you are doing. I have had State Farm Insurance for the last 3 years and have had no problems with them only great things to happen. I enjoy working with them as a Business. I will continue my insurance with them for years to come."
We responded:
"Thank you so much for your kind words and continued trust in our team! We truly appreciate the opportunity to help with your insurance needs. It means a lot to hear that our team has made such a positive impact. We're always here for you and look forward to serving you for many more years to come. "
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Ashlyn De Santiago

July 2, 2025

5  out of  5
rating by Ashlyn De Santiago
"Kelsie super friendly super easy to communicate I did not have to repeat my information she was able to work with me even after hours as well as through text message A+ service and updated my Info super quick love them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandy Butterfly

July 2, 2025

5  out of  5
rating by Sandy Butterfly
"I can't say enough about this insurance place they always go that extra mile to help you I highly recommend getting insurance here they are very professional.👍👍👍👍Kelsie was my agent she is great at helping she is very professional"
We responded:
"Sandra! Thank you so much for the kind review. It’s been such a pleasure to work with you over the years in helping you and your family with the protection you need. We appreciate your business and are always here for you. Hope to see you soon!! Jennifer Herren - Burleson, TX Insurance and Financial Services"
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Raymond Lumb

June 30, 2025

5  out of  5
rating by Raymond Lumb
"Great service!"
We responded:
"Thanks so much for the 5 stars and kind words! We're glad to hear you had a great experience and truly appreciate you taking the time to share it. Don't hesitate to reach out if there's anything else we can help with!"
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Anthony Nieves

June 28, 2025

5  out of  5
rating by Anthony Nieves
"amber is the woman ! she was so awesome in helping with my policy very patient with me as well will forever be my agent !!"
We responded:
"Thank you so much for your kind words! We're so glad Amber was able to help and make things easy. We're always here if you need anything."
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Ron Kienle

June 27, 2025

5  out of  5
rating by Ron Kienle
"These are great people to deal with. The other day I realized my OLD insurance was way too high and used one of those phone links to try to get a free quote. This is usually a pain because you get tons of calls but I lucked into this agency and specifically agent Elizabeth Torres. Not only was she quick to respond to texts but after getting a little info she was able to provide me a quote rather quickly, and she gave me the actual 6 month rate in the text...no one else would do this, they all wanted me to call, but that was to their fail because I already had a GOOD quote as the comparison point. I had many texts from other agents that eventually died without them giving me anything but more links to fill out info to waste my time. I did take a few calls and wasted a bunch of time but once I was ready to change it was the quote from this agency and agent Elizabeth Torres specifically that was not only the best, but it was actually the first I received. Based on my experience I will be contacting this agency first in the future for any of my insurance needs because instead of playing the game of giving me a mid range quote they would let me whittle down with perseverance they simply gave me their best quote first. I called to switch and Elizabeth was as personable, pleasant and friendly on the phone and had me switched over to State Farm in minutes. I could not be happier and will definitely look to this agency in the future. I also plan to refer my friends and family looking to change."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Elizabeth was able to make the process quick, easy, and transparent for you. We truly appreciate your trust in us and look forward to being your go-to team for any insurance needs in the future. And thank you in advance for the referrals, it means the world to us!"
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Kathy Baker

June 27, 2025

5  out of  5
rating by Kathy Baker
"April was a great young lady to work with regarding life insurance!! She is very knowledgeable and was able to look at different options for me."
We responded:
"Thank you so much for your kind words! We're so glad to hear April was able to help you explore your life insurance options. We appreciate your trust and are always here if you need anything in the future!"
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Melody Hutson

June 27, 2025

5  out of  5
rating by Melody Hutson
"Called for help on my bill and got excellent service by Allie as always. I called for a quote and Stephanie was awesome. Gave me a quote it was much lower than what I have been paying so finished it up. Quick and easy. Thank you, Melody A couple weeks later I needed to add renters insurance and Sylissa Rains made quick and easy. Thank you again, Melody"
We responded:
"Thank you so much, Melody! We're thrilled t hear you had such a smooth and positive experience with Allie, Stephanie, and Sylissa. We appreciate your trust in us and are so glad we could help with your policies. Don't hesitate to reach out anytime, we're always here for you!"
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Stacey

June 26, 2025

5  out of  5
rating by Stacey
"Stephanie was amazing helping me get car insurance and switching over our home owners insurance. She is very kind, wonderful and extremely helpful. I’m so thankful to have her as my agent!!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear Stephanie was such a great help with your car and homeowners insurance. We're always here if you need anything!"
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Krystal Cogdill

June 24, 2025

5  out of  5
rating by Krystal Cogdill
"Sarah, you were an amazing and great help to us!"
We responded:
"Thank you so much! We're so glad Sarah was able to help. We appreciate you taking the time to leave a review and are always here when you need us."
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Samantha Gonzales

June 24, 2025

5  out of  5
rating by Samantha Gonzales
"Elizabeth and the rest of the team were quick to help me set up my new account. Elizabeth was willing to do most our communication via text which helps a lot with my busy schedule. Thank you ladies! You guys are awesome."
We responded:
"Thank you so much for your kind words! We're so glad Elizabeth and the rest of the team could make things easy and work with your schedule. We're always here when you need us!"
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Thabiti Yahya

June 23, 2025

5  out of  5
rating by Thabiti Yahya
"I was looking for a better and less expensive car insurance policy than my current one. After going online, I was contacted by April with State Farms. She asked me a few questions and began to search policy options based on what coverage I was seeking. She not only found a policy that was less than I currently had, but she also was able to give me Renter's Insurance as well. ATTA GIRL!!! THANK YOU APRIL. EXCELLENT CUSTOMER SERVICE. YOU SHOULD GET A RAISE!!! (You think?)."
We responded:
"Thank you so much for taking the time to leave us such a positive review on Google! We are thrilled to hear about your experience with April and how she was able to assist you in finding a better and more affordable car insurance policy."
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Paige LaJaunie

June 23, 2025

5  out of  5
rating by Paige LaJaunie
"10/10. So helpful, kind & knowledgeable!"
We responded:
"Thank you so much for your kind words! If there's anything else we can help you with, don't hesitate to reach out."
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Teresa Deist

June 17, 2025

5  out of  5
rating by Teresa Deist
"Elizabeth was so helpful and friendly!!"
We responded:
"Thank you so much for your kind words! We're so glad to hear that Elizabeth was helpful and friendly. If there's anything else we can help you with, don't hesitate to reach out. "
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Juani Tabares

June 16, 2025

5  out of  5
rating by Juani Tabares
"This is the best auto insurance that I have had. They are people originated to help you in anyway they can. If u need insurance go/call to State Farm Jennifer Herren in Burleson ask for Amber."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "