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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Marquez

April 11, 2024

5  out of  5 rating by Ann Marquez
"Elizabeth was very kind and patient with me when I was looking for a policy! Found a new car insurance with savings in no time at all!"
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Elaine Fogarty

April 3, 2024

5  out of  5 rating by Elaine Fogarty
"As a long time customer of Jennifer Herren, I can tell you she and her staff are wonderful to work with. I just recently had to make some changes to my home owners coverage. Sylissa was helpful and quick with answers. If she didn't know something about what we were changing, she reached out to her team members and found the answer. I appreciate the level of service over the years, through claims, changes on coverage, and updates to account information."
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Laci Seay

March 29, 2024

5  out of  5 rating by Laci Seay
"Sylissa is great at what she does :)"
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Yulianne Monreal

March 28, 2024

5  out of  5 rating by Yulianne Monreal
"I normally dread talking to reps, but I can honestly say that this was the first time I felt a rep understood me and patiently answered the several questions I had. The rep, Sylissa, was so kind and went step by step through the options they had available to me. I genuinely felt like she cared. If anyone was looking for insurance, I definitely recommend her!"
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Shirli Friedman

March 27, 2024

5  out of  5 rating by Shirli Friedman
"Elizabeth Torres has been absolutely phenomenal in helping us change our home and auto insurance coverage to State Farm. She went out of her way to find the lowest premiums for the insurance coverage we asked for, and she was professional, friendly, and always quick to respond. We would highly recommend her for anybody who is looking for a good insurance representative and good insurance coverage."
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Taylor Arvidson

March 22, 2024

5  out of  5 rating by Taylor Arvidson
"Amazing customer service!! Elizabeth helped me set up my first life insurance policy and was very thorough and patient, answering any questions I had throughout the whole process!!"
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Anthony Lipsey

March 19, 2024

5  out of  5 rating by Anthony Lipsey
"Great experience with Allie at Jennifer Herren State Farm. She allowed me to ask all my questions, then made suggestions on the coverages. Highly recommend."
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Shishay Kelete

March 18, 2024

5  out of  5 rating by Shishay Kelete
"This is one time that I can truly say, I received excellent customer service. I can go forward without mentioning her name, ( Sylissa Rains ). This young lady was extremely patient with wand my situation. She made sure that I understood every step of the process, and its meaning. I was left felling as if I made a wonderful choice by taking by business to Ms. Herrn’s location. Shishay Kelete"
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Chelle Swales

March 16, 2024

2  out of  5 rating by Chelle Swales
"The only reason I gave two stars is because Jennifer did her best to remedy something her employee did."
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Janyce Larsen

March 14, 2024

5  out of  5 rating by Janyce Larsen
"I am very pleased with Jennifer Herren State Farm Agency. I was very impressed with the assistance and advice that Connie gave me. I have my insurances with this agency. I called about an incident that someone hit my car as a hit and run. Connie advised me on the procedure so it would not hurt my insurance. I got full payment for my car from the hit and run driver's insurance. Thank you Connie!!"
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Heather Storey

March 14, 2024

5  out of  5 rating by Heather Storey
"Awesome service. A++++. Every time I go in they treat you like family. Great atmosphere and short wait while they get everything completed. Best prices to help you save money!"
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Candy Clark

March 13, 2024

5  out of  5 rating by Candy Clark
"Excellent Service!!"
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Lorena Witcraft Montalvan

March 8, 2024

5  out of  5 rating by Lorena Witcraft Montalvan
"Elizabeth was amazing Awesome customer service super sweet and patient and very helpful Thank you so much for you help 😊"
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Alexandra Curiel

March 6, 2024

5  out of  5 rating by Alexandra Curiel
"Stephanie was great looking at different quotes for car and home that fits our needs, love the offices staff and communicate is great!"
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Lian Dool

March 1, 2024

5  out of  5 rating by Lian Dool
"I am so thankful I was able to get such a great rep helping me with my life insurance. I came into our meeting lost and anxious as life insurance is extremely important but is also an enormous undertaking. Yet Sylissa set my mind at ease. She walked through the entire process from start to finish with the utmost expertise and professionalism. I am truly grateful to have had such an amazing interaction and I cannot recommend enough that should anyone reading this need to settle their affairs they visit her!"
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Alicia Leatherwood

March 1, 2024

5  out of  5 rating by Alicia Leatherwood
"Allie was very helpful in listening to my needs in changing my policy. Definitely recommend working with her."
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Olivia Guevara

February 29, 2024

5  out of  5 rating by Olivia Guevara
"Great office to work with, April was very kind and helpful, answered any and all questions I had during the entire process. I definitely recommend this office and their sweet and kind staff!"
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Mari V

February 29, 2024

5  out of  5 rating by Mari V
"Jennifer Herren has been my agent for many years, office staff always very respectful and very helpful."
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Georgia Saidi

February 29, 2024

5  out of  5 rating by Georgia Saidi
"I love this place so much; first because it’s 5 minutes from my house. Second, the relationship I have with my agent Ms April. She is amazing. I kindly want to thank her for all the work she did to get me policy that’s best for me and my family. Sometimes is not about the money but more importantly the relationship you have with your agent. I felt like I was talking to a friend or someone I have known for a long time. She understood my needs, we connected immediately. I recommends her to anyone who need insurance. Go see Ms April. I am so thankful knowing her. I hope she won’t leave this place.Thanks. Georgia."
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Luis Acosta

February 28, 2024

5  out of  5 rating by Luis Acosta
"Friendly, experienced and helpful"
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cassie barnes

February 19, 2024

5  out of  5 rating by cassie barnes
"Sylissa was such a great help. She made it clear what all my options were and what would work best for me and my family. Loved her !!"
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Linda Mork

February 17, 2024

5  out of  5 rating by Linda Mork
"I had a meeting with April in Jennifer Herren’s office to go over our current auto policy. She was very knowledgeable and helpful. During our review she pointed out some minor changes we could make to our policy that resulted in a savings for us. We have been very pleased with Jennifer Herren and her staff in taking care of our insurance needs."
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Lexi Rodriguez

February 16, 2024

5  out of  5 rating by Lexi Rodriguez
"Stephanie was such an amazing help! She answered all my questions swiftly and accurately! 10/10 recommend!"
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Kara Gordon

February 16, 2024

5  out of  5 rating by Kara Gordon
"Great, informative, and helpful!"
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ray davis

February 16, 2024

5  out of  5 rating by ray davis
"Mrs Sylissa Rains, was awesome as a matter of fact she accepted my second call, after talking to the first representative I was definitely thinking about taking my business elsewhere, Mrs Rains took the time to explain my policy and my coverage, which made me feel less stressed and gave me the comfort of staying with State Farm, she definitely deserves a 10 for Knowledge and and customers service skills 🫶🫶"