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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Thomas

Laura Thomas

January 15, 2025

5  out of  5
rating by Laura Thomas
"I signed up with Amber. She was informative, professional, great listener, as to what our needs were. Saved us alot on bundling home and car insurance. Thanks Amber!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teresa mason

January 14, 2025

5  out of  5
rating by Teresa mason
"I can’t say enough great things about Amber. She is persistent, very patient and kind and she saved me money!! Thank you so much Amber for sharing your knowledge and making this process so easy!"
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Ellen Lesnick

January 13, 2025

5  out of  5
rating by Ellen Lesnick
"Sylissa was wonderful, kind and very knowledgeable. She patiently helped us review all our policies and answered all our questions and concerns. Don’t go anywhere else!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patty Griego

January 10, 2025

5  out of  5
rating by Patty Griego
"The agent was well informed and made sure she answered all questions she was a professional and knew what she was talking about."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Glenn

January 10, 2025

5  out of  5
rating by Linda Glenn
"I was very pleased and surprised that Stephanie was able to quote me with a lower rate than I was already paying through another insurance company for the same coverage and benefits I was receiving plus some. I did not truly expect to change insurance company but Stephanie made me a Blessed offering I couldn't refuse. Thanks State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Terri Brown

January 9, 2025

5  out of  5
rating by Terri Brown
"Ali was a huge help. Very knowledgeable and got back to me quickly"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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carolyn wedgeworth

January 9, 2025

5  out of  5
rating by carolyn wedgeworth
"Kelsie was very professional. Thank u kelsie keep up the good work."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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debra cadiz

January 8, 2025

5  out of  5
rating by debra cadiz
"April and Sylissa from State Farm in Burleson Texas was excellent in helping me with getting new coverage. It was very simple and direct with the understanding and explaining everything to me in detail. I so appreciated their help and with a great price. Thank you ladies"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mindie Wilson

January 8, 2025

5  out of  5
rating by Mindie Wilson
"I have had nothing but great service from this office! I recommend them to anyone who asks me about insurance."
We responded:
"Thank you for your positive feedback and 5-star rating! We appreciate your support and are thrilled to know that you had a great experience with our services. If there's anything else we can assist you with, please feel free to let us know. We're always here to help!"
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Peyton Olivia

January 8, 2025

5  out of  5
rating by Peyton Olivia
"Love State Farm! Every person I speak with is always super nice & helpful! I had the pleasure of talking with Kelsie today & was able to help me with exactly what I needed! Thank you ladies for always being great! I’ll be with them #Forever"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Humberto Portelles

January 7, 2025

5  out of  5
rating by Humberto Portelles
"The State Farm representative, Elizabeth Torrez, was very kind to me, answered my questions, gave me the price I needed based on my options, super excellent treatment, very fast and gave me an excellent price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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LISA RAY

January 7, 2025

5  out of  5
rating by LISA RAY
"I just finished working with Elizabeth and she’s is the best…..not only was she very helpful we drive the same car!!!! lol"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Washatka

January 4, 2025

5  out of  5
rating by David Washatka
"Stephanie with State Farm was extremely helpful when I was trying to switch policies on multiple vehicles and a house. She was cheerful, patient and went the extra mile to make sure we were getting the coverage we wanted at a price that was reasonable. If not for her this task would have been overwhelming."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Monica Ingram

January 3, 2025

5  out of  5
rating by Monica Ingram
"Kelsie was great at assisting me with my request. Prompt, friendly and very efficient! The Jennifer Herren Agency has the best customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Cerri

Cerri

January 3, 2025

5  out of  5
rating by Cerri
"Absolutely fantastic customer service. Amber was such a joy to work with! She was so patient, as well as incredibly prompt and responsive to all my questions. I couldn't be happier with the rates she got for me. This was definitely the first time the process of looking for and attaining a new auto insurance policy was both easy *and* enjoyable, haha!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kamaria horace

January 3, 2025

5  out of  5
rating by kamaria horace
"They explained everything being that I am kind of new to all of this and we were able to get the reassurance of what we are paying for as well."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sankalp Gupta

January 3, 2025

5  out of  5
rating by Sankalp Gupta
"Great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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lovely girl

January 2, 2025

5  out of  5
rating by lovely girl
"The best experience changing auto insurance. Thank you Elizabeth for you're kindness, professionalism and just great service!! Terri Holiday, new client!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Brito

January 2, 2025

5  out of  5
rating by Maria Brito
"Es excelente la mejor... me ayudo con todo y más. Volveré con ella con gusto gracias por su valiosa ayuda y atención!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Fatt Daddy

January 2, 2025

5  out of  5
rating by Fatt Daddy
""Jennifer takes customer service to new heights..... I enjoyed the process from beginning to end. So glade to be a member of the State Farm family. Like a good neighbor State Farm is there indeed! Thanks Jenn your the best!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ronald Meeks

December 31, 2024

5  out of  5
rating by Ronald Meeks
"Elizabeth was very patient with me and wasn't calling me or texting me five times a day. When I made the decision to go with State Farm she responded to my text on a Sunday when I didn't expect to hear from her until Monday."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madison Sammon

December 31, 2024

5  out of  5
rating by Madison Sammon
"April and Steph were so amazing! They walked me through all my policies, were very informative, and made the process super quick and easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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skip johnson

December 30, 2024

5  out of  5
rating by skip johnson
"I have really enjoyed the service I received from State Farm the Employee just outstanding service , computers were down gave me a complementary call explaining everything and stayed in contact with me. Great attitude,Great service I really appreciate you very much Great example of a company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Betty Khan

December 23, 2024

5  out of  5
rating by Betty Khan
"The ladies in this office have helped me al lot especially Elisabeth. I have never had car insurance where the agents call to check in on me just to go over my policy and to make sure I am ok. Thank you very much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shaun Pybas

December 23, 2024

5  out of  5
rating by Shaun Pybas
"Amber was amazing to work with. Got us what we needed and made the process easy. Thank you so much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"