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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MsObsidian

March 21, 2025

5  out of  5
rating by MsObsidian
"I am new to State Farm and the Jennifer Herren agency. My experience thusfar has been nothing less than stellar. You are treated like a human being instead of a policy number. The personalized service is the epitome of Make Insurance Great Again. #MIGA"
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john zabel

March 20, 2025

5  out of  5
rating by john zabel
"Were extremely helpful in moving all coverages from another carrier"
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Ruhama Titus

March 19, 2025

5  out of  5
rating by Ruhama Titus
"Jennifer Herren State Farm is hands down the best insurance team I’ve ever worked with! From the moment you walk in or call, you’re treated like family. April, Amber, Kelsi, Stephanie, Sylissa, and Allie go above and beyond to make sure every question is answered and every concern is addressed. Their professionalism, kindness, and expertise make the entire process seamless and stress-free. Whether it’s helping with policy details, claims, or finding the best coverage, they truly care about their customers. If you’re looking for an insurance team that genuinely has your back, this is the place to go! Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tosha Hester

March 17, 2025

5  out of  5
rating by Tosha Hester
"Stephanie was a huge help! When my other insurance company canceled my liability, she made the whole process quick and smooth!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashlyn De Santiago

March 14, 2025

5  out of  5
rating by Ashlyn De Santiago
"Elizabeth was super friendly super easy to communicate I did not have to repeat my information she was able to work with me even after hours as well as through text message A+ service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kade Porter

March 11, 2025

5  out of  5
rating by Kade Porter
"Always a pleasure working with Jennifer's team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hailey Goggans

March 10, 2025

5  out of  5
rating by Hailey Goggans
"Beautiful office! Everyone is very nice and super knowledgeable. Stephanie did a great job getting me set up with a policy and answered all of my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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amber taylor

March 10, 2025

5  out of  5
rating by amber taylor
"literally the the nicest and most helpful people ever! so glad i chose this office."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be the nicest and most helpful people ever. Providing exceptional service is what we strive for, and we're glad that we were able to meet your expectations. We appreciate your trust in choosing our office, and we're here to assist you with any further needs you may have. Don't hesitate to reach out if you have any more questions or require additional assistance. Thank you again for your kind words, and we look forward to continuing to serve you!"
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Datcyde

March 10, 2025

5  out of  5
rating by Datcyde
"I want to extend a heartfelt thank you to Jennifer, Laura, and Sylissa for reaching out to me during my search for a new insurance policy. This experience was truly unlike any other. From start to finish, the customer service was exceptional—outstanding in every way! Given my busy schedule, I truly appreciated how patient and accommodating your team was, keeping me updated via text and ensuring I found the perfect plan for my family’s needs. Not only did you provide me with a fantastic insurance policy, but you also went above and beyond by adding a life insurance policy, all at an amazing price. I am genuinely grateful for the dedication and care your team at State Farm demonstrated. If you're shopping around for insurance, I highly recommend Jennifer and her team—they’ll take excellent care of you! Sincerely Brandon Tate"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michelle Henry

March 7, 2025

5  out of  5
rating by Michelle Henry
"My experience was excellent the conversation was very helpful Amber's customer service was outstanding I felt very pleased her service was very understanding I would recommend this particular State Farm agency to everyone they were very attentive thanks again Ms Amber for being so helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sheri Olson

March 6, 2025

5  out of  5
rating by Sheri Olson
"Was a good meeting and very personable and all my questions were answered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LEDZEPCO JIMMY

March 3, 2025

5  out of  5
rating by LEDZEPCO JIMMY
"The team at State Farm handled my insurance transfer of my old truck to my new truck very quickly and were fantastic to deal with. I called them while I was at the dealership and within minutes they had my new quote and told me what information they needed to finalize the transfer. Thanks again for making the process so easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danielle Valero

February 28, 2025

5  out of  5
rating by Danielle Valero
"Stephanie was very professional and lovely to work with she was a great help with everything."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John L

February 28, 2025

5  out of  5
rating by John L
"Christina was awesome! Made the switching process easy. Great communication too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Jefferson

February 26, 2025

5  out of  5
rating by Charles Jefferson
"Sylissa Did an amazing job will be telling all my friends and family about her"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kassie Arnn

February 26, 2025

5  out of  5
rating by Kassie Arnn
"Amber was very attentive and answered all our questions during the daunting task of changing carriers. She was able to make the transition painless. Thank you so much for your help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Diana

February 26, 2025

5  out of  5
rating by Diana
"Christina was very helpful and attentive even though she worked so hard trying to find me the best quote"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Diana D

February 25, 2025

5  out of  5
rating by Diana D
"Christina was amazing. She answered all my questions and thoroughly explained everything in great detail. 10/10 recommend her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lorena Becerra

February 25, 2025

5  out of  5
rating by Lorena Becerra
"Elizabeth was very helpful and explained everything, very good customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark LaRocca

February 24, 2025

5  out of  5
rating by Mark LaRocca
"I had the pleasure of working with Allie at State Farm in Burleson. She was amazing. Eased all my fears and made the transition pleasant. Went above and beyond and saved me money. She is the best!!!"
We responded:
"Thank you for taking the time to share your wonderful experience with Stephanie at our State Farm office in Burleson! We are thrilled to hear that she was amazing and went above and beyond to make your transition pleasant. Providing excellent customer service and saving our customers money are top priorities for us, and we are glad that Stephanie was able to deliver on both fronts. We truly appreciate your kind words and we will be sure to pass along your compliments to her. Thank you for choosing our services, and we look forward to serving you again in the future."
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Christian Holloway

February 21, 2025

5  out of  5
rating by Christian Holloway
"I just decided to choose State Farm, and amber was magnificent and understanding! One of the best experiences I’ve had with an agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lauren Skinner

February 21, 2025

5  out of  5
rating by Lauren Skinner
"Sylissa is who did an on boarding meeting you could call it. She’s great! She has such a good energy, she’s sweet and very knowledgeable. She had a little slide show she went thought after talking for a few minutes, she showed me everyone and who would be my resources for each question or situation. As someone who knows NOTHING about insurance it made me feel a lot more at ease with what I’m gonna be paying for each month!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alicia Mcqueen

February 20, 2025

5  out of  5
rating by Alicia Mcqueen
"Stephanie was so helpful and saved me a bunch of money. I really appreciate it. Thank you so much.!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael 357 (TMS357)

February 20, 2025

5  out of  5
rating by Michael 357 (TMS357)
"Jennifer was amazing. Did everything she could to help me out me and my wife walked away with auto insurance and homeowners insurance bundle and a big smile. If you have any questions, please don’t hesitate to call Jennifer. She’s amazing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Claire

February 19, 2025

5  out of  5
rating by Claire
"Called Stephanie when my current insurance more than doubled!! The process couldn't have been smoother or simpler and took very little time to complete. Stephanie was friendly, helpful and made me have confidence in the information provided. Thank you for making this stress and hassle free !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"