State Farm® Insurance Agent Jennifer Herren
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sophia Fenton
November 15, 2024
5
out of
5
rating by Sophia Fenton
"Thank you Stephanie for continuing to follow up with me, I am thankful for the lower deductible and monthly payment!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kyle & Isabel Reynolds
November 15, 2024
5
out of
5
rating by Kyle & Isabel Reynolds
"She did a great job. Very polite and nice. She was able to get the payments to a manageable rate. Very happy with the service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ronnie Lynch
November 13, 2024
5
out of
5
rating by Ronnie Lynch
"They are someone who cares about you and want you need always get things done quickly. They are very polite the best people you ever deal with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tiffany Meza
November 12, 2024
5
out of
5
rating by Tiffany Meza
"Amber is great and very helpful! Explained things well and answered my questions diligently. Highly recommend!!! Thanks Amber"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nicole Dallas
November 8, 2024
5
out of
5
rating by Nicole Dallas
"My State Farm office (Jennifer Herren) is phenomenal, every Interaction is great. I Love that they are so helpful. Thank you, Kelsie I appreciate your help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Zach Coffee
November 8, 2024
5
out of
5
rating by Zach Coffee
"Great products and customer service! Highly recommend."
Cory Way
November 6, 2024
5
out of
5
rating by Cory Way
"Very responsive, easy to work with. Great team!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Bamberg
November 4, 2024
4
out of
5
rating by Michael Bamberg
"Sarahlena was professional, informative, and knowledgeable of State Farm’s different insurance options and helped me to select a plan personalized to my needs. I recommend giving her a call to see if you can save!"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Renee Smith
November 1, 2024
5
out of
5
rating by Renee Smith
"Kelsie was really helpful considering I am still getting my bearings as a widow. She answered all my questions and did a great job. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Susan Shacklett
October 31, 2024
5
out of
5
rating by Susan Shacklett
"Sylissa was very helpful in reviewing my policies and making the adjustments I requested! Great customer care team!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Sylissa was able to assist you with your policies and provide the support you needed. Our customer care team is dedicated to ensuring our clients have a great experience, and we appreciate your recognition of their hard work. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!"
Gabreillia Torres
October 31, 2024
5
out of
5
rating by Gabreillia Torres
"They are always friendly, informative, and responsive!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rashad Tahir
October 30, 2024
5
out of
5
rating by Rashad Tahir
"Quick, seamless transition from old insurance carrier to State Farm. Amber was very helpful in answering all my questions"
We responded:
"Thank you for your wonderful review! We're delighted to hear that your transition to State Farm was quick and seamless. Amber is indeed a valuable member of our team, and we're glad she could assist you with all your questions. If you need any further assistance in the future, please don’t hesitate to reach out. We're here to help! "
Cristy Butler
October 30, 2024
5
out of
5
rating by Cristy Butler
"Always very helpful and professional. I had so many what if questions and they never skipped a beat in answering them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and professional. We're always here to answer your questions and support you. If you need anything else, feel free to reach out anytime! "
Bailey Stump
October 29, 2024
5
out of
5
rating by Bailey Stump
"Effective, fast🫡"
We responded:
"Thank you for your feedback! We're glad to hear you found our service effective and fast. We strive to provide the best experience possible, and your satisfaction means a lot to us. If you need anything else, don’t hesitate to reach out! "
BRENDA Killen
October 29, 2024
5
out of
5
rating by BRENDA Killen
"Great team at Burleson State Farm. They take their time in going over your policy with you, answering questions and clearing doubts and saved me some money. Never had that experience with any insurance company before. I am glad I made the switch. State Farm of Burleson, you rock."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Burleson State Farm. Our goal is always to provide personalized service and ensure our clients feel confident in their coverage. We’re glad to have you with us and appreciate your trust in us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. You rock too! "
Tom George
October 28, 2024
5
out of
5
rating by Tom George
"Wow I have been dealing with 😘Stephanie and now Allie they are 👌 awesome and I have to say they are very professional very courteous and you can't beat their prices thank you very much God bless you all😁"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that both Stephanie and Allie provided you with such great service. Their professionalism and courtesy are truly what we strive for, and we’re glad you found our prices to be unbeatable! Your kind words mean a lot to us. If you ever need anything else, please don’t hesitate to reach out. Thank you for being a valued part of our State Farm family, and God bless you too! 😊 "
Ronald Gege Gonzales
October 28, 2024
5
out of
5
rating by Ronald Gege Gonzales
"Ms. Stephanie is very awesome, she is very friendly and very polite to costumer. I really appreciate her helping me all throughout my state farm auto insurance application. Thank you Ms. stephanie. God bless"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Stephanie provided you with such excellent service. She truly embodies our commitment to friendly and supportive customer care. We appreciate you taking the time to share your experience, and we’ll make sure to pass along your gratitude to her. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing State Farm, and God bless you as well!"
Itzel Idiaquez
October 25, 2024
5
out of
5
rating by Itzel Idiaquez
"Very friendly and kind."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon! "
Patrick Downs
October 25, 2024
5
out of
5
rating by Patrick Downs
"The staff has been extremely helpful since day one. I love the service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our staff has been helpful and that you love our service. Your satisfaction means the world to us, and we look forward to continuing to serve you!"
Bill Martin
October 24, 2024
5
out of
5
rating by Bill Martin
"Amber and sylissa were both very helpful with my policy"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Amber and Sylissa were able to assist you with your policy. Our team is dedicated to providing helpful and personalized service, and it's great to know they made a positive impact. We appreciate your support and look forward to assisting you again in the future! "
Kristina Fountain
October 23, 2024
5
out of
5
rating by Kristina Fountain
"They always find me the best deals and are super friendly. Plus side they are always out and about in town doing stuff also."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate our friendly service and our commitment to finding the best deals for you. We love being active in the community and it’s great to know our efforts are making a positive impact. We look forward to serving you again soon! "
Steve Van Strien
October 23, 2024
5
out of
5
rating by Steve Van Strien
"Amber was great! She’s very knowledgeable and helped me save quite a bit of money. I would definitely recommend coming to see her for any insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amber was able to assist you and help you save money. Your recommendation means a lot to us, and we’re here to help with any of your insurance needs in the future. Thanks again for taking the time to share your experience! "
Chris Beesley
October 22, 2024
5
out of
5
rating by Chris Beesley
"The agent is spoke with i believe her name is Stephanie,she was very polite and patient with me when I was having trouble with my email. I look forward to speaking with her in the future"
We responded:
"Thank you for your 5-star review! We truly appreciate your feedback and are delighted to know you had a positive experience with us. If you ever need assistance in the future, please don’t hesitate to reach out! "
Brady Campbell
October 22, 2024
5
out of
5
rating by Brady Campbell
"Elizabeth was so helpful with my insurance needs. She was able to answer every question I had and work within my budget. I definitely will recommend her to anyone who needs insurance!"
We responded:
"We're thrilled to hear that Elizabeth was able to assist you with your insurance needs and that you found her helpful and knowledgeable. Your recommendation means a lot to us, and we look forward to serving you and anyone you refer in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!"
Jeff Jensen
October 19, 2024
5
out of
5
rating by Jeff Jensen
"I moved to Texas a year ago and had to find a new State Farm agent. I had been with State Farm over thirty years. I found Jennifer's office because it was close to where I was and had good reviews. What I always found great about my last agent was that I was always recognized and treated as a valued friend not just a customer. Last week I needed to make some changes to my policy and stopped into the office. Kelsie took very good care of my needs and made the necessary changes but what struck me and made me feel at home again was when Steph (who I hadn't seen in nearly a year) spotted me jumped up from her desk and ran to greet me! As a stranger in a new town and a new city that made my heart feel good that someone cares and you are family. Thank you Jennifer for putting together a great staff of people who care and treat me better then family."
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that you felt welcomed and valued in our office. It’s wonderful to know that Kelsie was able to assist you with your policy changes and that Steph made you feel right at home. We strive to create a family-like atmosphere for all our clients, and your kind words affirm that we’re on the right track. Thank you for choosing us, and we look forward to serving you for many more years to come! "